MAG Agreement
Last updated: 2026-10-13
This agreement sets out how MAG · My Allocated Gold™ ("MAG") works. It forms part of our Terms of Service. You accept it when you accept the Terms of Service at checkout for an order that contains MAG — no separate signature is needed. Where this agreement and the Terms of Service differ on MAG, this agreement applies.
1. What you are buying
- Each MAG listing is one specific, serial-numbered gold bar that 1Plus1Gold owns and keeps in its vault. The bar's refinery, weight, fineness and serial number are shown on the listing.
- When you buy MAG, you buy grams of that specific bar, in 1-gram steps (minimum 1 gram). Your grams are recorded in our records against the bar's serial number as your share of it, and they are yours.
- The bar is shared: other customers may hold grams of the same bar. You own a recorded share of it measured in grams; you do not own the bar, or any particular piece of it. The bar itself stays whole in our vault and is not shipped to anyone who holds grams of it.
- We never allocate more grams of a bar than it contains. Grams nobody holds remain ours and may be sold to other customers.
2. Price
- MAG is priced at the live gold spot price plus a MAG premium. The premium depends on the number of grams you buy in the order and is shown on each listing. The price is locked when you confirm your order.
- Promo codes and referral codes cannot be used on MAG.
- MAG grams do not count towards your Premium Curve® position.
- MAG is gold only, of the fineness shown on the listing, and is sold as Investment Precious Metal (IPM), exempt from GST in Singapore.
3. The order
- A cart that contains MAG can only use our vault option. It cannot contain physical items, and it cannot be sent as a gift.
- Your grams are reserved for you while your payment is being processed, and are allocated to you when payment succeeds. If payment fails or expires, the reservation is released.
- Because the price is locked to live spot when you confirm, a completed MAG purchase is final and cannot be cancelled. Your ways out are set out in Section 5.
4. Custody and audit
- We hold the bar in our vault on your behalf for as long as you hold grams of it. There is no storage fee.
- Your grams are shown in your account, by bar and serial number, together with their current value.
- We audit the bars in our vault and notify you whenever a bar you hold grams in is audited.
- The bar remains identifiable by its serial number at all times, and is never used to fulfil any other order.
5. Selling back and using your grams
You can leave MAG in two ways, in 1-gram steps:
- Sell back. From your account, request to sell any number of your grams back to us. The price is spot × (1 + the buyback premium shown for that bar), quoted when you request. Once we approve the request, we pay you by PayNow or bank transfer. There is nothing to post or collect.
- Move into a physical bar. You do not need to reach 50g or 100g first. When you buy a physical product — including our smallest bar — and pay by PayNow, card or cash on delivery, you may apply MAG grams towards it: those grams count at their full MAG value — what the same number of grams of that bar would cost to buy at that moment (not the lower sell-back value) — towards the product's current price, and you pay the balance. You can apply grams in 1-gram steps, only as many as fit within the order total, and a balance of at least S$1 must remain to be paid. With PayNow or card the grams are spent only if your payment succeeds; with cash on delivery they are spent when your order is placed, and you pay the balance on delivery.
- Grams you have asked to sell back or apply at checkout stay yours until the payout is made or the order is paid.
- MAG cannot be withdrawn as a piece of the bar it is recorded against; physical gold is obtained only as set out in point 2.
6. Risk
The value of gold goes up and down, and the value of your grams will change with the spot price. MAG does not earn interest, yield or any return other than the change in the gold price. MAG is not an investment product and nothing we say about it is investment advice.
7. Your account
- Your account cannot be deleted while we hold MAG grams for you. Sell them back or use them first.
- If we are required to close your account for legal or compliance reasons, we will buy back your grams at the sell-back price in Section 5 on the day of closure and pay you the proceeds, unless the law requires otherwise.
8. Compliance
MAG purchases, sell-backs and grams used at checkout are subject to the same identity (KYC) and anti-money-laundering checks as all our other transactions under the PSPM Act, as described in Section 6 of the Terms of Service.
9. Changes
We may update this agreement. The version in force when you place an order applies to that order. Changes do not reduce the grams you already hold.
10. Contact
Questions about MAG: Contact us.